Shipping & Policies

Welcome

Every item in my store
Is either handmade or repurposed, so each item falls into the "one of a kind" category.
I accept all forms of payment and your purchase will be shipped the same day payment is received. If for any reason you are not happy with your purchase, I will be happy to refund your money once the item has been returned to me in the same condition it was in when it left here.
I also blog many recipes and tutorials so feel free to follow me at mycraftaddiction.wordpress.com.

Payments

All forms of credit card via Paypal, Email money transfers, personal cheques and money orders.

Digital downloads

Your files will be available to download once payment is confirmed.

Shipping

Canada Post and UPS. All items are shipped with a tracking number.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are unhappy with your order for any reason, please notify me immediately. I do request that items be sent back to me via registered mail, and that the customer pays shipping costs for returns.

Additional

I am willing to do custom work but it will depend on the time of year and how much time I am given to complete and ship the item. Keep that in mind if this is a last minute gift, thanks!